Unified Communications & Collaboration
Making businesses better connected
Your road to improved Collaboration
The lines between Collaboration and Unified Communications are pretty blurred these days but ultimately along with contact centre technologies they all exist to help businesses connect people. Whether it is staff with each other or with customers and suppliers it is about allowing people to get in contact with each other and work together across a multitude of mediums.
Unified communications and collaboration can improve:
Business continuity
Speed of response
Working from anywhere
Accessibility and responsiveness to customers
Efficiency of your workforce
Collaborative working both internally and externally
Technical expertise
We were experts in Collaboration and Unified Communications field long before the term convergence was used and IP Telephony took over from digital systems, and we continue to stay ahead in a space where technology and work practices are constantly evolving together. Our experience coupled with our wealth of technical expertise in this area means we are well positioned to help customers wherever they are on their road to improved collaboration.
Better together
We work with a number of partners in this area and have considerable experience in integrating a mix of technologies for those wishing to increase productivity.
Our strength of technical knowledge held across a multitude of vendor technologies puts us in a great position to integrate multi-vendor solutions, so no one need compromise on the functionality or experience they give their workforce or on providing their customers with the most engaging experience.
Find the right solution for your business
Whether you are looking for, a cloud native UC and collaboration solution; softphones or handsets; a complete contact centre implementation; or you need to find better ways to improve customer experience; or rollout collaboration technology to assist remote working for a geographically dispersed work force, our experience and expertise will ensure we find the right solution for your business needs.
Our experts will take time to understand what you wish to achieve and will build a solution suited to you.
Giving staff the technology to collaborate will not only make colleagues more productive, it will also enable them to deliver better customer experience and will help you retain staff as you make their work easier to carry out.
Collaboration
Boost business productivity whether your work force are in the office; remote working or a mix of the two by making communicating and collaborating quick and easy
Unified Communications
Combining multiple communication devices to create effortless communications using instant messaging, video and web based conferencing
Contact Centre
Address and solve customer needs with a wide range of inbound and outbound customer communications; allowing your customers to communicate in a way that suits them
All things Unified Communications & Collaboration
Our team of Unified Communications & Collaboration experts have much to share. Therefore, be sure to check back regularly.
Discover all our solutions
With teams of experts across many areas of technology we are well placed to look after as much of your IT landscape as you need.
Cloud
Infrastructure as a Service (IaaS)
Disaster Recovery as a Service (DRaaS)
Backup as a Service (Baas)
Cyber Security
SOC | SIEM| Microsoft365 Security Assessments
Cyber Assessments
Cyber Essentials Certification Services
Infrastructure & Virtualisation
Virtual Desktop Infrastructure (VDI) | End User Computing | Storage Area Network (SAN) Virtualisation |Servers
Network & Connectivity
Microsoft Teams Direct Routing | SD-WAN | Wi-Fi | SIP | WAN | LAN
Security
Next Generation Firewalls | Web Filtering | Web Application Security